Adobe reader troubleshooting forums

Adobe Reader forums and other resources Search. Search for possible solutions. Forums have discussions about issues similar to yours.

Error codes give you a handle on your issue. Update your version of Adobe Reader. To install the most recent version of Adobe Reader, see the Adobe Reader download page. Purchase support to engage an Adobe expert. You can buy a single customer support ticket to work with an Adobe agent on your problem. System and enterprise administrators. Animate 74, conversations. Premiere Pro 64, conversations. Captivate 64, conversations.

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For more information, see the Mozilla Support page JavaScript settings and preferences for interactive web pages. Make sure Allow all sites to run JavaScript is selected, and then click Done. Try to download Acrobat Reader again.

If you get a specific error code or message when you download or install Reader, enter it in the Adobe Community Help search tool above. Visit the forums. Try posting your problem on the forums for interactive troubleshooting. When posting on forums, include your operating system and your product's version number. Legal Notices Online Privacy Policy. Troubleshoot Acrobat Reader installation Windows Search. Known issues. Authenticating proxy servers. Antivirus software.

System requirements. Troubleshoot download problems. Nothing happens. A file stops downloading prematurely. Any of the following error messages appear: "The server returned extended information. Check your Internet settings and click retry.

Make sure that your Internet connection is stable. Download when there is less activity on the Internet. Download Acrobat Reader from a different link.

Update the video card driver. Install Acrobat Reader to individual workstations. Internet Explorer only Verify security and ActiveX settings. Click the Security tab, then select the Trusted Sites zone. Select the Internet zone. Make sure that JavaScript is enabled. Internet Explorer. Open Internet Explorer.